Refund and Returns Policy
Returns Policy
If your product is damaged, defective, incorrect or incomplete at the time of delivery, please raise a return request on Nakasshop website. Return request must be raised within the limited (specified on the product page) days from the date of delivery.
Valid reasons to return an item
- Delivered product is damaged (i.e. physically destroyed or broken) / defective (e.g. unable to switch on)
- Delivered product is incomplete (i.e. has missing items and/or accessories)
- Delivered product is incorrect (i.e. wrong product/size/colour, fake item, or expired)
- Delivered product is does not match product description or picture (i.e product not as advertised)
- Delivered product does not fit. (i.e. size is unsuitable)
Refund Policy
Directly contact [email protected] with your issue to submit a refund application. After proper investigation from our assigned team, your refund application will be granted. If found true, our dedicated team will take required action on you refund application.
